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US Embassy again revises alert, announces reopening of consulate office

Playa del Carmen, Q.R. — The US Embassy in Mexico City has again revised its alert and now reports they will resume normal consulate operations with the reopening of their Playa del Carmen office.

The consular agency of the United States in Playa del Carmen will resume operations on Monday, March 12. They are also lifting the employee travel ban to Playa del Carmen, however, employees are still prohibited from utilizing ferry services.

US government personnel and citizens are now authorized to travel to Playa del Carmen / Riviera Maya, however, the embassy has listed several city neighborhoods citing “a security threat” saying that the circumstances surrounding the security threat affecting the neighborhoods is separate from the threat against ferries operating between Playa del Carmen and Cozumel.

The latest update from the US Embassy now says:

Due to an ongoing security threat, the U.S. Embassy in Mexico City is revising its travel restrictions to Playa del Carmen for U.S. government personnel. U.S. government personnel are prohibited from travel to Centro, Calica, Gonzalo Guerrero, Quintas del Carmen, and Villas del Carmen neighborhoods of Playa del Carmen. These neighborhoods are bordered by Avenida Benito Juarez, 50 Avenida Sur (Highway 307), and Calle 34 Norte. 

U.S. citizens should avoid those neighborhoods until further notice. U.S. government personnel are authorized to travel to resort areas in Riviera Maya including those near Playa del Carmen that are outside the restricted neighborhoods of this Alert.

Absent additional changes in the security situation, the U.S. Consular Agency in Playa del Carmen will reopen for normal operations on Monday, March 12.

The circumstances surrounding the security threat affecting the above neighborhoods is separate from the threat against ferries operating between Playa del Carmen and Cozumel. U.S. government personnel are still prohibited from using ferry services between Playa del Carmen and Cozumel until further notice. U.S. citizens should not use ferry services operating between Playa del Carmen and Cozumel.

During this past week, state governor Carlos Joaquín González along with Marisol Vanegas, Secretary of Tourism of the state of Quintana Roo, have demanded answers from the US Embassy regarding their decision to place a travel restriction on their US employees.

A meeting has been requested by Mexican government officials with the US office, a meeting that has been granted for March 12. During this time, the state released a public statement saying that regardless of the US employee restrictions, tourism remains normal with an 80 percent occupancy rate.