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OnStar slowly integrating into Mexico auto production

Cancun, Q.R. — The Public Security Secretariat (SSP) in Quintana Roo signed an agreement with OnStar, a personal and real-time roadside assistant, in an attempt to exchange information in regard to local traffic accidents.

Local authorities are also hoping the agreement will help them in vehicle theft as well as receiving immediate medical attention to emergency accident victims throughout the state.

Juan Pedro Mercader Rodríguez, secretary of SSP, says that OnStar has already been operating in the state of Quintana Roo for several months and they have had great success with the company’s technology.

“Three months ago we had the report of an auto theft. The victim told us that his vehicle was outfitted with the OnStar technology. We located the vehicle in the state of Campeche. We gave the vehicle’s information to authorities in Campeche and OnStar was able to demobilize the vehicle while it was being driven by the thieves. Police were then able to retrieve the car and arrest the thieves.”

He noted that the use of this type of technology can help local security forces, but above all, it can help citizens because in an emergency and / or accident, the exact location will be known as well as the damage to the vehicle and the driver, which will reduce service wait time.

Szachta Michael Joseph, CEO of OnStar Mexico, says there are 24,500 General Motors de Mexico (GM) units outfitted with the OnStar service. Of the 21 brands being produced in Mexico, four of them have the technology: Chevrolet, Buick, GMC and Cadillac.

“OnStar has satellite vehicle location in real time as well as a systems engine immobilizer and deceleration of the vehicle in case of theft. The technology platform provides diagnostic tools to drive safely with backup routes and remote services as well as provide critical information of a vehicular accident,” explained Joseph.

The information is provided only in emergencies to the Command and Control Computer Center (C4) in Cancun, which is linked to all operations.


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