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New Vigia Citizen app allows public to report crimes

Playa del Carmen, Q.R. – A new Vigia Citizen application that will allow the public to report crimes is nearing completion.

According to its developers, the purpose of the app is to empower people and generate positive changes by allowing the public to report any and all types of crimes. Regardless if a visitor or resident, the public will be able to  report issues that will be divided into two categories, citizen complaints and crimes.

Pablo Alcocer Góngora, president of the National Chamber of Commerce Services and Tourism, expects more than 40,000 citizens to download the Vigia Citizen application and participate in feeding the database. The information gathered will be compared to existing statistics that are currently in the hands of varying government bodies.

In the last Vigia Citizen meeting it was mentioned that, according to authorities, 35,000 crimes were recorded nationally during 2015 and that those crimes ranged from bicycle theft to extortion. Figures from the National Public Security System show between January and March of 2016, the state of Quintana Roo has registered 4,182 crimes including deaths, burglaries, vehicle theft and injury cases.

It is hoped that the introduction of the Vigia Citizen app will help detail more accurate crimes and complaints around Solidarity.

Góngora mentioned that, “Anyone can download it and report anything they consider harm or danger to the general public. It can be high- impact crimes or issues as trivial as the visit of a municipal inspector or a traffic accident, but it does not replace in any way an official complaint, which must be made before the authorities.”

An investor in the app said that the app will be a tool for citizens to use as part of their daily lives. He explained that the app can link reports to social networks such as Twitter and Facebook, but reminds potential users that Vigia Citizen app does not replace emergency 066 calls or filed complaints.

In addition to being able to report criminal offenses, the app will contain emergency numbers and display real-time situations such as accidents and road closures by uploading photos and short videos that will be shared freely. The app, which is expected to be released within the next month, will be the first criminal complaint and real time citizen monitoring app in the nation.

Vigia Citizen has been developed by a group of private investors.

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