Playa del Carmen, Q.R. – A local Kentucky Fried Chicken restaurant in Playa del Carmen has been closed by health officials.
A citizen complaint on Wednesday led health officials to the establishment after a patron who ordered a chicken breast said that it came with insects. After complaining to the restaurant, the customer said the manager refused to do anything.
Julio Mendoza Alvarez of the Federal Commission for Protection against Health Risks (Cofepris), confirmed that two days ago they received a consumer complaint about being sold a breast of chicken that had cockroaches.
Cofepris officials inspected the KFC location on 30th Ave. and 2nd Street where they found health violations in the kitchen. Due to the unhealthy facilities, the location has been closed.
“With the complaint, we immediately went to address it since it is our obligation. We detected a lot of pollution apart from insects, so we proceeded to close the place. This is the first business this year that has been sanctioned in this way,” explained Mendoza Alvarez.
“It is very strong evidence what was found, in general, the business did not meet the basic conditions to offer service to diners,” he added.
A seal was placed in the main windows of the restaurant, however, staff have since covered it with signs.